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Dear Newviva and Kinderkraft customers,
IMPORTANT PRODUCT SAFETY NOTICE
Kinderkraft i-CARE i-Size infant car seat in the colours offered on the Bulgarian market:
KCICAR00GRY0000
KCICAR00BLK0000
KCICAR00BLU0000
and batch numbers between 23W17 and 23W46.
As part of an ongoing programme of continuous product assessment and the aim not only to meet but often to exceed the requirements of the European safety standard, additional internal testing identified a potential risk of injury when carrying the baby outside the car, due to a possible loosening of the handle of the car seats mentioned above. As a precaution, seats from the affected batches are being recalled. For safety reasons, we recommend using the car seats only in the car and not using the carry handle until it has been replaced.
HOW TO CHECK WHETHER YOUR CAR SEAT IS FROM ONE OF THE AFFECTED BATCHES
The product batch number is marked on the underside of the seat or on the box, immediately after the product code:
example: KCICAR00GRY000/23W46
WHAT TO DO IF YOUR CAR SEAT IS FROM AN AFFECTED BATCH:
Contact us in whichever way is convenient for you.
If you need further information or assistance, please write to us at office@newviva.bg
Newviva Ltd, Sofia, 1 Bruxelles Blvd., Rhenus warehouse base
Deadline: 31.08.2024